rivexa is a B2B e-commerce platform designed for sourcing custom manufactured goods in Industrial Goods and Fashion categories from India.

rivexa supports 100+ categories in Industrial Goods, Fashion and Home Textiles. Our focus is on bespoke design-based products

Given the complex nature of import-export transactions, we have to ensure that we are compliant with both the host and destination countries compliances and regulations.

rivexa supports all INCO terms. For every transaction, the buyer and supplier agree to an INCO term that best suits their requirements. Rivexa also has partnerships with cross border logistics companies that are capable of shipping via land, ocean and air

rivexa currently caters to 2 categories viz Fashion & Home Textiles and Industrial Goods.

Currently, rivexa is focused on connecting buyers with manufacturers, so product listings are not available.

Yes, there are minimum order quantities which vary depending on the product and manufacturer. For every RFQ, the buyer and supplier agree on the product quantity based on supplier's MOQ

rivexa ensures quality through a rigorous vetting process for manufacturers, regular audits, and quality checks before shipment.

No, there are no fees to register on rivexa, either as a buyer or supplier. We charge platform fee only for successful transactions on the platform

No, there are no fees or limits to submitting RFQs or quotations. Platform fee is charged only when they progress to Purchase Order

rivexa supports direct transfers between the seller and buyers as of now, on the platform.

We offer dedicated customer support to assist you with any questions or issues you may encounter. Our team is here to ensure that you have a seamless experience.

There are blogs and other resources available on the website for your support. Additionally, members from our team are always available to provide assistance whenever you need it.

Our platform is designed primarily for business buyers but individual buyers interested in bulk purchases are also welcome to register.

Yes, you can register as a representative of your company. During registration, please provide your company's information.

Log in to your account and navigate to the profile settings. You can update your contact details, preferences, and other information there.

Our platform does not have any password. Your login is secured through an OTP on your registered Email id

No, while you can have both buyer and seller accounts, you would have to login to them using separate email IDs

Yes, you can edit your information after registration. Log in to your account and navigate to the respective profile settings to make changes.

While there are no strict requirements, we do review each seller's application to ensure quality and authenticity. Complete and accurate information about your company and products is important.

No, the registration on platform is absolutely free of cost.

The approval process typically takes a few business days. You'll receive an email notification once your application has been reviewed.

Yes, you can personalize your seller profile with your company's logo, banner, and a detailed "About Us" section.

Yes, you can list products from various categories under a single seller account. However, make sure to organize your product listings for clarity.

You can easily manage your inventory through our seller dashboard. Update product availability and quantities as needed.

The Supplier Verification Process is a comprehensive assessment conducted by our team to ensure the authenticity, reliability, and quality of suppliers on our platform. After completing the registration process, a member of our team will visit the supplier's factory to evaluate various criteria.

The process ensures that suppliers listed on our platform meet high standards of authenticity, product quality, and professionalism. This verification builds trust between buyers and suppliers, enhancing the overall marketplace experience.

Several criteria are assessed during the factory visit, including infrastructure and facilities, production capacity, product quality control, workforce expertise, compliance with regulations, and environmental responsibility.

The Trust Score is calculated based on the evaluation of different criteria during the factory visit. Each criterion is assigned a specific maximum score. The total scores from all criteria determine the supplier's overall Trust Score.

Suppliers with a high Trust Score demonstrate credibility and reliability to potential buyers. A high Trust Score enhances their visibility and reputation on our platform, leading to increased business opportunities.

The Trust Score is displayed prominently on the supplier's profile page. It helps buyers quickly identify the supplier's level of trustworthiness and capability.

Yes, suppliers can improve their Trust Score by continuously meeting the evaluation criteria and enhancing their performance. Ongoing improvement leads to a higher level of trust and credibility.

If a supplier receives a lower Trust Score, they will be provided with feedback and recommendations for improvement. This enables them to address any areas of concern and enhance their performance.

The Supplier Verification Process is typically conducted upon initial registration and periodically thereafter. Ongoing monitoring ensures that suppliers consistently meet the platform's standards.

If a supplier fails to meet the criteria, they might receive a lower Trust Score. Depending on the severity of the issues, they may be required to make improvements before being reconsidered for a higher score.

An RFQ or Request for Quotation is a formal process through which buyers request price quotes and proposals from sellers for specific products or services they need.

After logging in to your account, you can create an RFQ by providing details such as product specifications, quantities, delivery preferences, and any other relevant information. Then submit the RFQ through the platform.

Sellers who match your RFQ's criteria will receive notifications about your request. They can then review the details and decide whether to submit quotations.

Yes, you can negotiate with sellers based on their quotations to refine terms, quantities, or pricing to better suit your requirements.

Once you've reviewed the quotations, you can select the supplier that best aligns with your needs. You can base your decision on factors such as pricing, delivery terms, and the supplier's reputation.

After selecting a supplier, you can proceed to place an order through the platform. The supplier will confirm the order details and you can arrange payment according to the platform's payment methods.

When you receive notifications about new RFQs that match your products or services, you can review the RFQ details and prepare a quotation. Your quotation should include pricing, delivery terms, and other relevant information.

Yes, you can submit quotations for multiple RFQs that align with your offerings and capabilities.

Buyers will review the quotations and might initiate negotiations or inquiries if they're interested in your offer.

If your quotation is selected, the buyer will proceed to place an order through the platform. You'll confirm the order details and fulfil the order according to the agreed terms.

In most cases, it's important to provide accurate and competitive quotations from the start. However, if negotiations are ongoing, you might adjust the terms based on the buyer's feedback.

Yes, the RFQ process on our platform is designed with security in mind. Your communication and data remain confidential within the platform's secure environment.

If you encounter any issues or have questions during the RFQ process, our customer support team is available to assist you.

Yes, your platform account keeps a record of your past RFQs, quotations, and order history for easy reference.

Our platform provides details about any applicable fees associated with using the RFQ process. Check our terms and pricing for more information.

The value added services that rivexa provides are cross-border logistics , supplier financing , quality assurance, export advisory and design advisory.

Logistics services help manage the movement of goods from your suppliers to your customers efficiently and cost-effectively across land, ocean, and air. They include shipping, warehousing, and distribution.

Our services are designed to cater to a wide range of industries and export destinations, so you can benefit regardless of your specific niche or market.

You can access these services through our platform by signing up and selecting the specific services you need. Our team will then assist you in finding the right partners.

Our services are tailored to the unique needs of exporters. We offer competitive rates, a network of trusted partners, and personalized support to ensure your success.

Yes, our services are designed to align with international trade regulations and standards to ensure smooth and compliant export operations.

Yes, our services are scalable and can accommodate the needs of both small-scale and large-scale exporters. We can tailor solutions to match your specific requirements.

You can reach out to our customer support team through the contact information provided on our platform. We are here to assist you with any inquiries or issues you may have.

We have partnerships with trusted logistics providers who can offer competitive rates and seamless shipping solutions for your exports.

Yes, our logistics partners are capable of supporting all incoterms through the medium of road, ocean and air cargo shipments.

Quality assurance ensures that your products meet the required standards and specifications. It helps build trust with customers and reduces the risk of returns or disputes.

We offer quality control and inspection services to verify the quality and conformity of products before they are shipped to customers.

Export financing provides the necessary funds to support your export operations, such as working capital for manufacturing and covering export-related costs.

Yes, we can connect you with financial institutions and lenders who specialize in export financing to help you secure the necessary funding.

The cost of these services may vary depending on your specific needs and the service providers you choose. We aim to provide competitive rates and transparent pricing to help you make informed decisions.

Our dedicated support team is available to assist you throughout the process, from selecting the right service providers to resolving any issues or concerns that may arise during your export journey.

Private data includes information, documents, or records relating to an identifiable natural person, such as a name, identification number, or online identifier.

Authorized Employees and approved subcontractors who need the data to perform their obligations have access. They process data only as necessary.

We implement technical and organizational measures to ensure data security and confidentiality, complying with data protection regulations.

The primary security contact will notify the customer within 24 hours of identifying a breach. The parties will cooperate to investigate and resolve it.

Data will not be disclosed to third parties without written approval, except to subcontractors who follow the same confidentiality rules.

They must maintain data security, prevent unauthorized access, comply with data protection laws, and return or destroy data upon agreement termination.

We have a disciplinary process for unauthorized data access. Personnel must comply with data protection obligations and may sign confidentiality agreements for specific tasks.

The negligent party must indemnify the other for costs, losses, or damages caused by the breach if the negligence was not reasonably preventable.

Upon termination, mjunction and its subcontractors will stop processing data and will return or destroy it per the other party's request.

Given the complex nature of import-export transactions, we have to ensure that we are compliant with both the host and destination countries compliances and regulations. Hence these are comprehensive T&Cs drafted keeping in mind those regulations.

rivexa has partnered with leading companies in the domain of logistics, finance, quality assurance and export advisory to help the sellers and buyers navigate through the complexities of export transactions seamlessly.